Customer Research Technology Ltd ®, the award-winning customer feedback solutions provider, was asked to provide a patient feedback system for The Whittington Hospital NHS Trust.

The Whittington was looking for a robust feedback system that could be rolled out across the organisation, giving it access particularly to patients who would normally be difficult
to reach.

Simon Rowland, CEO said: “It’s another great win for our team. We’re very excited about the work with The Whittington. We’ve seen some great results working with other NHS providers and now we’re looking forward to getting our latest client up and running asap and really helping them to drive their patient experience strategy.”

General
CRT® provide feedback solutions to the public sector and is established as the leading provider of genuine ‘point of experience’ feedback solutions. Over one million people have now given feedback via a CRT® device. The ViewPoint Research Control Suite range of technology includes Touch Screens, Tablet PCs, PDAs, Online Surveys, Voice Recognition and mobile phone feedback services.

CRT® is partnered with IBM and is a member of the Institute of Customer Service and the Market Research Society. For more information please call us on 02476 608 832 or email: info@crtviewpoint.com.