ViewPoint Patient Feedback Implementation

World-class technologies delivering best value solutions for you...

Comprehensive system implementation will ensure best value is derived from your investment in ViewPoint, our patient survey and reporting system.  

A dedicated CRT Project Manager will work with you to assess your operational environment and to understand exactly what is required, by whom and when. CRT's experienced Project Management team will support and smooth the implementation process,  embedding the ViewPoint RCS system within your organisation with the minimum of disruption.

Our services include:

Device location
We can identify the best positions for devices in order to maximise patient feedback.

User Training
We’ll train your staff,  making sure you have the required level of skill within your organisation.

Device Security 
We’ll take care to secure and protect your data .

Communication/I.T Requirements 
We’ll work closely with your IT team to ease the integration of ViewPoint RCS.

Survey Design
We can share our expertise to produce surveys that will work best for you.

Managed Reporting 
We can create a unique set of reports and offer further analysis of your feedback. We can also provide a ViewPoint interactive dashboard, for top level oversight of patient care.   

Quality Improvement 
CRT advise on maximising patient feedback to inform improvements.