ViewPoint RCS Patient Feedback System

The ViewPoint Patient Survey Solution is an integrated series of products and services designed to help the NHS and health organisations measure patient satisfaction and complete other clinical audits with ease. The proven accuracy of results gathered informs improvements to the patient experience. The flexibility of our ‘Self Service’ system enables our clients to create their own surveys in ViewPoint, deploy them to patient survey devices in different locations and specialties, then easily and securely upload the feedback data to create a whole series of different reports. We also offer ‘Managed Services’, where any or all aspects of the patient surveying process can be managed on your behalf.

Click here to download a PDF for more info on our ViewPoint Patient Feedback System.

Our ViewPoint Research Control Suite (RCS) is a secure online application, which consists of the following:

- Secure online access

- Full product support

- A comprehensive range of patient feedback and audit services

- Self service or managed service options

- Survey design and management

- Multi channel data capture options

- Flexible reports and dashboards

The Award Winning Patient Experience Tracking solution for the NHS and other health organisations. To highlight our work with the NHS, click here to read about the difference our technology has made to the Whittington Hospital NHS Trust.