Patient Feedback System
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Flexible Patient Surveys

ViewPoint's Research Control Suite supports a range of question types within one survey. Here's just some of the survey functionality on offer: 

• Multiple choice - pick one only
• Multiple choice - pick any that apply
• Free text/open ended - an on screen keyboard for capturing your patients' comments 
• Tabular - up to 8 rated questions may be displayed on the same screen - ideal for longer surveys
• Routed questions - routes patients to other questions, relevant to their responses. Allows multiple questionnaires within a  single survey
• Demographic questions – check you're engaging with your whole community
• Images as buttons – the use of graphics in place of text - great for children's surveys and special needs groups
• Question randomisation – alters the order of questions to reduce colouration of results
• Scaled responses – use 3 to 10 point scales to measure patient satisfaction
• Information screen – provide your patients with information on the changes you've made to your services as a result of their feedback

 Patient question types

Technically, there's no limit to the number of questions for any one patient survey. However, consideration should be given so that the length of the survey is appropriate to the situation. CRT can advise on these matters and how to optimise patient participation. 


To find out more about our making patient feedback easy: +44 (0) 2476 430 295Back to Top

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