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The Next Generation Of Patient Feedback Technology

The World is Changing...

Deeper Analysis

CRT is enhancing its reporting, research and analysis solutions.  

We want you to view your data in novel ways and see the information you need with absolute clarity.  Let us look into how you’re really using ViewPoint and other patient engagement tools. Let us show you how to improve responses and gain greater accuracy.  Allow the CRT team take a deeper look into your responses and give insight into what they're really telling you.  New techniques and reports will help make the most of your open ended comments, so you don’t miss out on the richness of the data you already have.

Better Interaction With Your Patients - 360° Patient Feedback

Patients don’t just want to give feedback - they want to get feedback. It’s proven that if people feel listened to, they give feedback again and again which enhances data volumes and quality. 

All those nice touches on modern mobile phones are there for a reason; to draw people in and make the process enjoyable, not a chore.  New mobile technology means more people have ‘a computer in their pocket’ and the public are becoming permanently connected in the social networking world. 

We want to allow them to feedback wherever, whenever and however they like - and then give them something back. 
Give more, get more. With CRT your patient engagement will be better than ever!

Additionally with CRT Info Screens, both in-survey feedback or large Plasma screen feedback, such as “you said, we did” can be an integral part of a total patient feedback solution.

Your Data, Your Convenience

Why wait for your monthly or even weekly report when you can know what’s happening now? Applications and features let you stay up-to-date wherever you are, however you work. 

Why learn how to do it someone else’s way? We’ll give you the tools to generate higher quality insight the way you want to.

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Surrey and Sussex NHS

“The facility provided by CRT ViewPoint was identified as the only contender that offered the total solution to the research capability that the Trust was looking for.”

 

Vikki Carruth, Deputy Director of Nursing, Surrey & Sussex Healthcare Trust


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